Service Description

This package includes: Focus groups: Focus groups are a great way to meet with a small group of people in a company's target demographic to find out what aspects of the business are positive and negative in the eye of the consumer. This service includes a team of Vandal Solutions associates gathering participants within and outside of the company's current reached demographic and participate in guided conversations that will aid in future decisions of the company. Secret Shops: Secret Shops are an inexpensive and simple way to get instant feedback on what the business is like from a consumer standpoint. Our trained associates will come into the store unbeknownst to the employees and act as a normal customer, all while taking note of all of the positives and negatives of their experience. *note that price may vary depending on the price of the product that the associate will purchase. Website Edit: Website edits are a great way to step a company's online presence up a notch. Our team of certified web developers take a look at both the front and back side of your website to ensure that it is: easy to navigate, on brand, and also functioning optimally. *optional add on of website maintenance. Consists of monitoring back side analytics and keeping websites updated with new products or services.

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